Adding a Shared Mailbox to your Mobile Device

Please note the below steps are for the Outlook Mobile Application which is available on iOS and Android in the App/Play store free from Microsoft, due to the nature of how a shared mailbox function setup via the Outlook app is the only supported setup method.
Adding a Shared Mailbox
If you have not added your main Scouts SA email account please complete this first before adding the shared mailbox.
Open the Outlook application on your mobile device and click on the 3 Horizontal lines to access the menu/mailbox list

If you are using an iOS device, you can access the settings by clicking on the home menu - which is accessed by the icon that looks like a house
Access the settings menu which is a Gear/Cog
On the next screen select Add Account
The Add a shared mailbox
The next screen should now show your shared mailbox in the accounts list
You can access your new mailbox from the menu (3 horizontal lines), the list of mailboxes appears on the left hand side
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