How does an Administrator set up the Payments Feature

For Community and Group Editions

Accepting payments through Operoo is very easy. It requires a quick set-up for your Organisation, and then you can add payment requests to any eForm.

To set up payments, follow these steps:

1. After logging in as the Administrator of your Operoo account, please go to Settings, then select Setup Stripe Payments.

2. A pop-up window similar to below will appear. This provides a brief explanation of how the Payment Request works. You can continue setting up this feature by clicking on Click Here.

3. The next page will connect your Operoo account to your Stripe account.

Connecting Stripe to Operoo

Stripe allows you to change the owner of a stripe account by transferring ownership to someone else and making them super administrator in the process. This would be relevant as adult members move across groups or change positions within the group. For more information regarding this, please visit: https://support.stripe.com/questions/change-the-owner-of-a-stripe-account

To proceed with setup, please see advice below:

1. Select "create account"
   
2. Enter your email address and password
   
3. Enter your personal details and mobile number to continue.
4. You will receive an email to verify the account, which should get you set up once confirmed.
   

1. Once you are connected, select "Business Type", "choose individual/Sole Trader", and "I do not have an ABN".
   

The details provided in this section are for informational purposes for the group and for volunteers. This generally feeds back to the details that would display on the check out page and receipts.

Business Details

1. Your website: groups.operoo.com
   
2. Product description: for example, "Reynella SG events and activities"
   

Public details

Statement Descriptor: this detail should align with the name that you want the end users to see during transactions.

Bank Details

Enter the bank details where you want to receive payouts.

 Once you are set up, you should be now be able to log in to your Profile dashboard to view and manage your profile and transactions.

For support on how group administrators can add a payment request to an EForm, please click through the link: Adding Payment Request to Eform

We recommend that login credentials and passwords associated with the Stripe account are kept strictly confidential and that access is limited to the designated individual managing the account to protect the legal identity linked to the Stripe profile.

As an administrator, you can confirm if your stripe has been set up correctly.

1. Visit the website: groups.operoo.com  
   
2. Sign in with your username and password
   
3. At bottom left corner, click on settings
   

Where you have the Eforms option, you should see the "Disconnect Stripe Payments" showing that the group has been successfully connected to stripe.

NOTE: All credit card processing is handled by Stripe.  Credit card details are never seen by or stored in Operoo.

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