I missed the automatic prompt to set up the authenticator. How do I manually add the authenticator app to Outlook?

I missed the automatic prompt to set up the authenticator. How do I manually add the authenticator app to Outlook?

Firstly, on your computer

  1. Navigate to the Microsoft account security page at https://mysignins.microsoft.com/security-info and sign in. You can also reach this page through your Office 365 account by navigating to your security info.
  2. Click + Add sign-in method.
  3. Select Authenticator app from the dropdown menu and click Add.
  4. Click Next to continue. A QR code will be displayed on your computer screen. 

Then, on your phone

  1. Open the Microsoft Authenticator app.
  2. Tap the plus icon (+) and select Add account.
  3. Choose Work or school account and then Scan a QR code.
  4. Use your phone's camera to scan the QR code shown on your computer screen.
  5. Follow any on-screen prompts on both your phone and computer to complete the process, which may include approving a test notification to link your device. 



    • Related Articles

    • Can I use the Outlook desktop app on my PC or laptop

      The A1 licence type for volunteers at Scouts SA does not give you the ability to install Microsoft Office desktop apps. To access emails via a PC or laptop, visit https://outlook.office.com via a web browser such as Microsoft Edge or Google Chrome. ...

    • Will my Outlook settings carry over?

      Some things will carry over; some things will need to be set up again. Please see below for more information. Outlook themes and preferences: You will need to set these again. For example, font size, conversation mode, focussed inbox, etc. These can ...

    • How do I set up Access?

      All email users are required to complete the steps below using your temporary username For staff: Your temporary username will be in the format your.name@team.sa.scouts.com.au. Note, your email address for communicating with others has not changed, ...

    • How do I reset my MultiFactor Authentication?

      Delete your existing MFA for Microsoft, then add a new MFA for your Microsoft account. This process is slightly different across different authenticator apps. If in doubt, Google the steps for your specific application. There are two compulsory steps ...

    • Potential error messages that may be observed

      Issue #1 You haven't registered for a password reset If you are seeing the below error message, this could indicate your mobile phone number was not available for migration and a password reset cannot be completed automatically using the available ...