Can I use the Outlook desktop app on my PC or laptop

Can I use the Outlook desktop app on my PC or laptop

The A1 licence type for volunteers at Scouts SA does not give you the ability to install Microsoft Office desktop apps. To access emails via a PC or laptop, visit https://outlook.office.com via a web browser such as Microsoft Edge or Google Chrome. 

However, if you already have a licensed copy of Outlook on your PC (from some other licence, e.g. Office 2019/2021, M365 Apps via another plan, etc.), you can connect that  licenced Outlook client to the Exchange Online mailbox that’s licensed with A1. 

Why that is allowed.

The A1 Licensing splits into two parts:
Server/service licence
  1. in this case, Exchange Online Plan 1, which is included in A1. That gives the user the right to an Exchange mailbox.
Client app licence
  1. the right to run the Outlook desktop application on the device. A1 does not provide this. But if you have bought Office separately (perpetual or another subscription that includes the desktop apps), that client licence is covered.

How to connect your desktop Outlook app if you pay for your own licence

Notes
Scouts do not provide a licence to use the Outlook desktop app to all users. However, if you have your own licence, you can add the account in Outlook Classic mode.
Ordinarily, you should be able to add your Scout email without an issue via the standard “add account” feature within Outlook. There are a few tricks here first.
  1. Open Microsoft Word
  2. In the top header bar towards the right, click on your head/initials and “add an account”
  3. If prompted, sign into this app only
  4. Add your Scout email in here as a user
  5. Close Microsoft Word
  6. Now open Outlook
  7. Under File, click “add an account option”
  8. You should be able to add your account here.

What to do if you already have a Scout email and it is the “primary” account according to Outlook?

You need to create a new profile.
Press the ‘Windows’ key + ‘R’ simultaneously                                             
  1. Type ‘control’ and press enter
  2. Click on ‘User Accounts’
  3. Click ‘Mail (Microsoft Outlook)’
  4. Click ‘Email Accounts’
  5. Highlight your Scout email account and click the
  6. ‘Remove’ button
  7. If you get and error and the system won’t permit, go to the ‘Profile’ section below
  8. Add your Scout email here
  9. Click ‘Close’
  10. Click ‘Close’ again, then start up Outlook

Profiles

Profiles are a safe way to make changes to your Outlook without deleting your mail, or impacting other mail accounts on the system.
Click on the ‘Show Profiles’ window (from above image)
Change the radio button to ‘Prompt for a profile to be used’
Click ‘Add’ to create a new profile. We can call this “Scouts”
Enter your Scout email address on the pop-up. Note it is only necessary to enter your email address, other fields are not required.
Click ‘Next’. If you completed the steps above the system will find your account.


If Prompted, use the sign-in method.
Click 'Finish'.
When you start your email, you will be prompted for which profile to use.
Select the relevant profile (select 'Scouts' if you labelled it Scouts in the steps above) and then 'OK' and your email will start.
Idea
If you are still facing challenges, you can download a generic mail application such as the one listed below and your Scout email:
https://apps.microsoft.com/detail/9wzdncrfj41q?hl=en-US&gl=AU




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