Recent Articles
Change of Status (A3)
Those who are responsible for managing Adult Members will have access to complete the A3 Change of Status process online. The PDF A3 form can still be used but it is preferred you use the online process. You will need the member number of the person ...
How does a User reset a password?
This article will guide Care Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.) and Staff Carers (i.e., teachers, club coaches, team managers, supervisors, etc.) on how to reset the password. After doing these ...
How does a User complete a Profile?
There are two ways of getting to the section of a profile that needs updating. Option 1: Clicking on Update Required or Update Profile This will take Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.) directly to ...
How does a staff carer archive one or multiple profiles?
As a group administrator, you can archive multiple profiles all at the same time. Archiving means you will sever the tie between your Organisation and the Care Profile Owner. Staff Carers will not be able to view the Care Profile anymore. NOTE: The ...
Reporting Suspicious Email
If you ever suspect that you might have received a suspicious email, there are a number of ways you can report that email. Firstly, you can contact the IT help desk regarding any email that you find suspicious so they can offer clarification or ...
Popular Articles
Youth Applications
Youth Applications can be completed online through the MyScout Y1 portal. Each Group has a unique/link and QR code that directs families to the online process. When the QR code is scanned what loads? When the QR code is scanned by a device it will ...
Adding a Shared Mailbox to your Mobile Device
Please note the below steps are for the Outlook Mobile Application which is available on iOS and Android in the App/Play store free from Microsoft, due to the nature of how a shared mailbox function setup via the Outlook app is the only supported ...
Group Sign up Process
Scouts SA will work with Scout Groups to establish their Commbizz service in conjunction with the CBA Relationship team. The process that is followed to establish your accounts is as follows. This process can take a few weeks based on what needs to ...
How does a user change their email address?
This article will guide Care Profile Owners (i.e., parents, adult club members, adult participants, employees, etc.) and Staff Carers (i.e., teachers, club coaches, team managers, supervisors, etc.) on how to change the email address associated with ...
Logging into MyScout
MyScout can be accessed through the the link on the Scouts SA website or directly to http://sa.myscout.com.au The username for MyScout is your scout membership number. The password is initially your date of birth dd/mm/yyyy. MyScout will request that ...
Support articles to help with ICT related functions of Scouts SA